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Vehicle Service Center Visualization System
Information visualization is the study of visual representations of abstract data to reinforce human cognition. The use of visualization to present information is not a new phenomenon. It has been used in maps, scientific drawings, and data plots for over a thousand years.
Common modern visualization:
  -  Charts
  -  Process visualization
  -  Alarm panels
Visualization benefits:
  • Grab info faster (save human effort and time to build graph in mind background)
  • Show information that is hard to see in abstract data 
VSCVS helps vehicles service center management / customers to easily and quickly monitor vehicle status  since vehicle arrives at reception area till service is completed and vehicle delivered back to customer. 
System key benefits:
  • Availing on time accurate information to relevant roles in the process;
  • New digestive data representation to grasp information easily;
  • Automate many manual operations / communication saving time / effort loss and boosting productivity
  • Provide new operation analysis key indicators
How it works?
  1. Process Flow shall be defined to identify different statuses vehicle should have during the whole process, for exampleL waiting for arrival, in reception, in service, etc...
  2. Role of each job should be defined including which vehicle a person of each job can see and actions he/she can apply on vehicles, for example, receptionist can see list of vehicles that have appointments today and can record vehicle arrival to change vehicle status from "waiting for arrival" to "waiting for reception"
  3. Each user shall be able to perform his authorized actions only at correct time based on user role in predefined process flow, for example, Service Adviser shall not be able to issue invoice until workshop leader confirm service is completed
  4. Customers Screen shall display current status of each vehicle, when action is applied on vehicle, status shall be updated automatically
  5. Service Center Screen shall display current vehicles on bays and remaining reservations
  6. All actions shall be logged including date, time, person and any registered notes
  7. Delayed action shall warn then alarm users with different color




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